Shipping Policy

Free worldwide shipping on all orders.

Where we ship

We ship worldwide. All orders ship from Shanghai, China.

Processing time

Each Chillplate is custom CNC-machined and carefully packaged to order. Orders are prepared within 3–5 business days after payment is confirmed.

Delivery time

After your order ships, delivery usually takes 7–15 days. Delivery times are estimates and may vary because of carrier or customs delays. Any import duties or taxes charged by your country are the customer’s responsibility.

Tracking

When your order ships, we email you a tracking number. You can also check your order status on our Track Order page.

Questions

Email us at [email protected] with your order number and we’ll be happy to help.